Job Description

Job Title:

Delivery Coordinator - Showroom

Location:

Katraj

Department:

Sales

Reporting To:

Sales Manager

Job Summary:

We are looking for a detail-oriented and customer-focused

Delivery Coordinator

to manage end-to-end vehicle delivery processes at the automobile showroom. The role ensures timely, accurate, and pleasant vehicle delivery experience for customers.

Key Responsibilities:

Coordinate end-to-end

new vehicle delivery process

Schedule delivery dates and inform customers accordingly Ensure completion of

RTO, registration, insurance, invoicing, and accessories fitment

Coordinate with Sales, Accounts, RTO, Insurance, and Stock Yard teams Prepare and verify delivery documents (invoice, RC forms, delivery checklist) Ensure vehicle readiness: PDI, cleaning, fuel, number plate, and accessories Explain vehicle features, documents, and warranty details to customers at delivery Maintain delivery tracker, MIS, and daily delivery reports Handle customer queries related to delivery status Ensure smooth handover and high customer satisfaction

Required Skills & Competencies:

Good communication & coordination skills Strong follow-up and documentation ability Basic knowledge of

RTO process & vehicle delivery workflow

Computer skills (MS Excel, CRM, Dealer Management System) Customer-centric attitude and attention to detail

Qualification & Experience:

Graduate / 12th Pass with relevant experience

1-3 years

experience as Delivery Coordinator / Sales Coordinator (Automobile preferred)

Working Hours:

As per showroom operations

Salary & Benefits:

As per industry standards ESI, incentives (if applicable)
Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Health insurance
Work Location: In person