Bachelor's degree in Pharmacy, Health Informatics, Information Technology, Computer Science, or a related field; advanced degrees or pharmacy-related certifications (e.g., Pharm.D., Registered Pharmacist) are preferred.
Minimum of 4-5 years of hands-on experience in Oracle Health Millennium (Cerner) Pharmacy module implementation, design, build, and/or direct support.
Strong knowledge of pharmacy operations, including medication dispensing, immunization configuration, inventory management, and clinical workflows in hospital or retail pharmacy settings.
Proficiency in Cerner core fundamentals, such as preference maintenance (prefmaint), privilege maintenance (privmaint), Discern Rules, etc
Experience with EHR workflow assessments, system configuration, Go-Live support, and integration with third-party systems (e.g., automated dispensing systems).
Excellent communication and interpersonal skills to convey technical solutions to non-technical stakeholders.
Flexibility to travel occasionally for client onsite support, participate in on-call, and availability for nights/weekends during implementations.
Preferred Qualifications:
Experience with Oracle Health Millennium's broader platform, including integration of Pharmacy solutions with order entry, clinical documentation, and medication administration modules.
Familiarity with healthcare regulations in India (e.g., NABH, Drugs and Cosmetics Act) and awareness of global pharmacy practice standards (e.g., ISMP, WHO guidelines).
Certification in Oracle Health (Cerner) Pharmacy or Medication Management solutions, or related healthcare IT credentials.
Ability to thrive in a fast-paced, multidisciplinary project environment, ensuring safe, efficient, and compliant medication management.
Perform start-to-finish support of Oracle Health Millennium Pharmacy and Medication Management modules, including medication order management, multum updates, clinical decision support alerts, medication verfication and dispensing workflows, charges, and NDC management.
Provide direct support for system troubleshooting, issue resolution, and optimization of existing installations, ensuring minimal downtime and seamless integration with other EHR components.
Conduct workflow assessments and collaborate with healthcare professionals (e.g., pharmacists, clinical informatics, physicians) to identify opportunities for process improvements and system enhancements.
Manage pharmacy impacts with system upgrades, releases, and enhancements, including testing, validation, and end-user training to ensure compliance with regulatory standards and clinical best practices.
Facilitate stakeholder meetings, develop agendas, track action items, and document solutions to support Go-Live activities and post-implementation sustainment.
Develop and maintain operational documentation (ITIL run books), including build standards, common troubleshooting resolution steps, governance requirements, policies, and procedures.
Monitor system performance, generate reports using tools like LightsOn, and recommend optimizations to improve care delivery and revenue generation.
* Stay updated on pharmacy Oracle Health updates, US regulatory requirements, and industry trends to advise on strategic system alignments.
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