Job Description

A delivery associate is responsible for the timely and safe transportation of goods from a designated location to customers. This role often involves more than just delivery; it includes route planning, package handling, and sometimes customer interaction. Major responsibilities include picking up packages, delivering them, verifying customer details, updating delivery status, and managing documentation. Key Responsibilities:

Package Handling:

Picking up packages from a designated location and ensuring safe and timely delivery to customers.

Route Planning:

Utilizing GPS and other tools to plan efficient delivery routes.

Customer Interaction:

Verifying customer details, collecting payments (if applicable), and addressing any customer inquiries or concerns.

Documentation:

Maintaining accurate records of deliveries, updating delivery status, and handling returns or related paperwork.

Vehicle Operation:

Safely operating a vehicle, adhering to traffic laws, and potentially performing basic vehicle maintenance checks.

Communication:

Communicating with dispatchers, customers, and potentially administrative staff regarding delivery status and issues.

Physical Demands:

Depending on the role and employer, delivery associates may need to lift and carry packages, walk up flights of stairs, and work in varying weather conditions.

Technology Use:

Utilizing mobile devices for navigation, communication, and tracking deliveries.
Skills and Qualifications:

Driving License:

A valid driver's license is often required, and a clean driving record is usually preferred.

Navigation Skills:

Proficiency in using GPS and other navigation tools is essential.

Customer Service Skills:

The ability to interact with customers in a professional and helpful manner is important.

Time Management:

The ability to manage delivery schedules and prioritize tasks effectively is crucial.

Physical Fitness:

The ability to lift and carry packages, walk for extended periods, and work in various weather conditions is often necessary.

Communication Skills:

Clear and effective communication with dispatchers, customers, and other team members is essential.

Technical Skills:

Familiarity with mobile applications for tracking deliveries and using other relevant technologies.
Typical Work Environments:Delivery associates may work for various types of organizations, including:

E-commerce companies:

Delivering online purchases to customers.

Logistics firms:

Transporting goods for businesses and individuals.

Food delivery apps:

Delivering meals and other food items.

Courier services:

Providing delivery services for various types of packages.
Job Type: Full-time

Pay: ?18,000.00 - ?19,000.00 per month

Schedule:

Day shift
Language:

Hindi (Required)
Work Location: In person