Job Description

A Delivery Associate is responsible for the timely and safe delivery of goods to customers. This often involves loading and unloading vehicles, managing routes, and providing customer service. They may also be responsible for maintaining records of deliveries and handling any inquiries or issues that arise. Here's a more detailed breakdown of the responsibilities and typical duties:Key Responsibilities:

Loading and Unloading:

Preparing vehicles for delivery by loading packages and ensuring they are secured.

Route Management:

Planning and following assigned routes to deliver packages efficiently.

Delivery:

Delivering packages to customers, verifying signatures or receiving packages, and ensuring proper handover.

Customer Service:

Addressing customer inquiries, resolving delivery issues, and maintaining a positive customer experience.

Record Keeping:

Maintaining accurate records of deliveries, including dates, times, and delivery confirmations.

Vehicle Maintenance:

Ensuring the delivery vehicle is in good working condition and addressing any maintenance needs.

Safety:

Adhering to safety protocols, including driving safely and wearing seatbelts.
Additional Duties (depending on the company or role):

Scanning and Tracking:

Using scanning devices to track packages and deliveries.

Addressing Issues:

Dealing with discrepancies, damaged goods, or delivery issues.

Communication:

Communicating with dispatchers, supervisors, or other team members regarding delivery status or issues.
Required Skills and Qualifications:

Driving skills:

A valid driver's license and clean driving record are typically required.

Communication skills:

Strong interpersonal and customer service skills are essential for interacting with customers.

Organizational skills:

Ability to manage routes, track packages, and maintain records.

Problem-solving skills:

Ability to handle unexpected situations and resolve delivery issues.

Physical stamina:

Ability to lift and move packages, and withstand the demands of a physical job.

Familiarity with local areas:

Knowledge of local streets and routes is often helpful.
Job Type: Full-time

Pay: ?17,000.00 - ?19,000.00 per month

Schedule:

Day shift
Language:

Hindi (Required)
Work Location: In person