Job Description

A delivery associate is responsible for the timely and safe delivery of packages, goods, or other items to customers. They often work for e-commerce companies and may handle loading and unloading, route planning, and customer interaction. Key duties include ensuring timely delivery, maintaining accurate records, and providing excellent customer service. Key Responsibilities:

Package Handling:

Receiving, handling, and securing packages for transport.

Delivery:

Ensuring timely and accurate delivery of packages to designated locations.

Route Planning:

Planning efficient delivery routes, often using GPS or other navigation tools.

Vehicle Operation:

Safely operating a delivery vehicle, adhering to traffic laws and company policies.

Customer Interaction:

Interacting with customers during delivery, addressing inquiries or concerns, and ensuring customer satisfaction.

Record Keeping:

Maintaining accurate records of deliveries, including delivery times, addresses, and recipient signatures.

Vehicle Maintenance:

Performing routine vehicle checks and reporting any maintenance issues.

Communication:

Communicating with dispatchers or other team members regarding delivery status and any potential issues.

Loading/Unloading:

Loading and unloading packages from the delivery vehicle, ensuring proper handling and care.
Qualifications:

Valid Driver's License:

A clean driving record is often required.

Navigation Skills:

Familiarity with GPS devices and navigation systems.

Physical Stamina:

Ability to lift and carry packages, and to work in various weather conditions.

Customer Service Skills:

Ability to interact positively with customers and resolve any issues.

Communication Skills:

Ability to communicate effectively with dispatchers and customers.

Organizational Skills:

Ability to manage time effectively and prioritize tasks.

Technical Skills:

Some roles may require proficiency in using mobile applications for tracking deliveries or communicating with team members.
Job Type: Full-time

Pay: ?11,493.00 - ?25,982.45 per month

Schedule:

Day shift
Language:

Hindi (Required)
Work Location: In person