Job Description

Delhivery is a prominent logistics and supply chain company in India that employs a large number of delivery executives. Here's a breakdown of what that role typically entails:

and Responsibilities:

Delhivery delivery executives are responsible for:

Picking up packages:

Collecting goods or packages from sorting locations, depots, or designated pick-up points.

Timely delivery:

Ensuring packages are delivered to the recipient's doorstep efficiently and on time.

Cash on Delivery (COD):

Collecting payments from customers if the order is COD.

Customer interaction:

Maintaining professional and courteous communication with customers during delivery.

Route optimization:

Planning and navigating delivery routes to maximize efficiency and minimize delivery time.

Documentation:

Maintaining accurate records of deliveries and completing necessary paperwork, including delivery receipts and logs.

Problem-solving:

Addressing any delivery-related issues or customer complaints promptly.

Safety compliance:

Adhering to all safety regulations and company policies while on the road.

Requirements:

While specific requirements might vary by location and job posting, common eligibility criteria for Delhivery delivery executives include:

Education:

Often requires a minimum of 10th or 12th pass, or "All Education levels and above."

Experience:

Often accepts freshers (0-6 months experience) but prior experience in delivery or logistics is a plus.

Mobility:

Must typically have a two-wheeler vehicle (bike) and a valid driving license.

Skills:

Good communication and interpersonal skills, ability to work independently, time management, and familiarity with the local area/navigation skills are important.

Documents:

Often requires a smartphone, PAN card, Aadhar card, and a bank account.

Gender:

Some openings may specify "Male candidates only," while others are open to both male and female candidates.

Salary and Earnings:

Salaries for Delhivery delivery executives can vary significantly based on location, experience, and the volume of deliveries.

Reported salaries range from

?15,000 to ?55,000 per month

, with incentives often included. Some listings mention a base salary plus petrol allowance and incentives, leading to an "in-hand salary." Incentives can greatly increase overall earnings, with some job highlights mentioning up to ?2,000 or even ?10,000 in incentives. Earnings can also be on a "per-packet basis" in some cases.

Benefits:

Benefits for Delhivery delivery executives may include:

Flexible shifts:

Many positions offer flexible working hours.

Weekly payouts:

Some locations offer weekly salary disbursements.

Incentives:

Performance-based incentives.

Insurance:

May include health insurance and ESI (Employees' State Insurance).

Provident Fund (PF):

Contributions to provident fund.

Medical benefits:

Additional medical benefits may be provided.

Petrol/Mobile allowance:

Reimbursements for fuel and mobile usage.

Growth opportunities:

Potential for career advancement within the company.

Reviews and Challenges:

Reviews from customers and former employees offer a mixed perspective:

Positives:

Some users report fast and reliable delivery service, efficient and punctual delivery partners, and parcels delivered without damage. Delhivery is recognized for its extensive network, real-time tracking, and tech-driven solutions.

Negatives:

Common complaints include poor customer service, unresponsiveness to queries, incorrect updates on package status, delays in pickups and deliveries, and instances of unprofessional or rude behavior from delivery personnel. There are also reports of lost or missing shipments and difficulties in reaching human customer support. Some reviews highlight issues with the exchange process for certain products and concerns about accountability.
It's important for prospective delivery executives to research specific job postings and consider these factors before applying.

Job Types: Full-time, Part-time, Permanent, Fresher

Pay: ?20,000.00 - ?45,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Paid sick time Provident Fund
Schedule:

Day shift Morning shift Night shift
Experience:

delivery boy: 1 year (Required)
License/Certification:

Driving Licence (Preferred)
Work Location: In person