The main duties of a Delhivery rider (Delivery Partner or Delivery Executive) generally involve the following responsibilities, which are typical for last-mile logistics:
Core Duties and Responsibilities:
Package Management:
Collecting assigned packages/shipments from the local Delhivery center/hub.
Loading and unloading packages onto the delivery vehicle (bike/scooter).
Ensuring the safe and secure handling of all items.
Delivery and Collection:
Delivering packages to customers' doorsteps in a timely and efficient manner.
Following assigned routes and time schedules, often utilizing a GPS/mobile app for navigation.
Performing pick-ups from designated locations (for return shipments or new orders).
Customer Service and Interaction:
Providing exceptional customer service, being polite and professional.
Verifying customer identity and confirming delivery details.
Resolving minor customer issues or complaints that may arise during delivery.
Documentation and Payment:
Collecting cash on delivery (COD) payments from customers, if applicable.
Obtaining customer signatures or completing the digital delivery confirmation via the mobile app.
Maintaining accurate delivery logs and records.
Vehicle and Safety:
Adhering to all traffic laws and maintaining a safe driving record.
Ensuring the delivery vehicle is in good working condition.
Following company and safety regulations at all times.
Work Structure (as a Partner):
Delhivery often works with riders as Delivery Partners (independent contractors), which can offer:
Flexible Scheduling: You may have the option to choose your work hours, such as full-time or part-time slots (e.g., 4, 8, or 10 hours), allowing for greater flexibility.
Earning Structure: Earnings are typically based on a "per packet model," which means you get paid for every successful delivery, along with potential additional incentives.
The poster you created is for a Rider Vacancy which can be Full-Time or Part-Time, suggesting they are hiring for both structured employment and flexible partner roles.