Job Description

As an IT sales professional, you'll need to:- Speak to customers, either face to face or over the phone- Gain an understanding of customers' diverse and specific business needs and apply product knowledge to meet them- Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes, and then documenting them- Carry out cold-calling in order to create interest in products and services, generate new business leads and arrange meetings- Identify and develop new business through networking and follow-up courtesy calls -Prepare and deliver presentations and demonstrations of software to customers- Market and promote a portfolio of products by writing and designing sales literature and attending industry events- Maintain awareness and keep abreast of constantly changing software and hardware systems and peripherals (e.g. keyboard and mouse)- Develop effective sales plans using sales methodology- Provide technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale- Advise on software features and how they can be applied to assist in a variety of contexts such as accounting, manufacturing or other specialist areas- Meet sales targets set by managers and contribute to team targets- Network with existing customers in order to maintain links and promote additional products and upgrades- Handle hardware or software problems and faults, referring on to specialist technical colleagues where appropriate- Respond to tender documents, proposals, reports and supporting literature- Manage workload in order to organise and prioritise daily and weekly goals -Contribute to team or progress meetings to update and inform colleagues. (ref:updazz.com)