Debt Manager Flows Central Settlements
Job Description
Job Requirements
Role/Job Title: Collection Manager-Central Settlements
Business: Retail Assets
Function/ Department: Call Center Collections - Central Settlements
Place of work: Varied
Roles & Responsibilities:
'The Key role of the Central settlements Manager is
To drive Overall Settlements- Ensure cases settled within the defined TAT and above 95%
To ensure negotiation on 100% of cases
To negotiate increase in value of the initial offer
To drive collections on the agreed settlement value
To drive key performance input measures like customer contactability, Login adherence and schedule management
Key Success Metrics:
Settlement %, % Increase in negotiated value, Collection %, Schedule adherence and deliver prescribed login hours
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Job Detail
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Job IdJD3606800
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHyderabad, Telangana, India
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EducationNot mentioned
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ExperienceYear