A debt collector is responsible for contacting debtors, negotiating payment arrangements, and ensuring overdue payments are recovered efficiently while maintaining clear communication and proper documentation. The role typically involves managing accounts, strategizing repayment solutions, handling customer queries, and occasionally initiating legal actions when payments are not received.
Key Responsibilities
Track and manage assigned accounts to identify outstanding debts.
Locate and contact debtors via phone, email, and other channels to arrange repayment.
Negotiate payoff deadlines, payment extensions, and structured payment plans.
Handle and resolve questions or complaints from debtors.
Monitor the adherence of debtors to repayment plans and maintain up-to-date records.
Prepare and maintain accurate reports, account statuses, and documentation.
Escalate delinquent accounts for legal action when necessary, complying with all legal requirements.
Job Types: Full-time, Part-time
Work Location: In person
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