A Debt Collector is responsible for contacting debtors, negotiating repayment plans, tracking overdue accounts, and ensuring timely recovery of unpaid debts for an organization or client.
Key Responsibilities
Manage and monitor assigned delinquent accounts to identify outstanding debts.
Locate and contact debtors via phone, email, or letters to discuss overdue payments and options for repayment.
Negotiate payoff deadlines and develop realistic payment plans based on the debtor's capability.
Maintain detailed records of all communications, payment arrangements, agreements, and account activities.
Investigate and resolve discrepancies or disputes related to payments or account balances.
Address and resolve debtor questions, complaints, and inquiries, always maintaining professionalism and compliance with laws.
Initiate legal proceedings when necessary in cases of non-compliance, as per organizational and legal guidelines.
Comply with debt collection legal requirements and ethical standards throughout the process.
Job Types: Full-time, Permanent, Fresher
Pay: ₹11,579.23 - ₹29,146.04 per month
Benefits:
Health insurance
* Provident Fund
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