Reaching out via phone, email, or mail to discuss outstanding balances.
Negotiation:
Setting up manageable payment plans or settlements with debtors.
Account Management:
Updating records, monitoring payments, and following up on commitments.
Dispute Resolution:
Addressing customer queries, complaints, and discrepancies.
Key Activities
Investigating account details and potential issues.
Implementing collection strategies and escalating complex cases.
Reporting on recovery progress and performance metrics.
Collaborating with internal teams.
Required Skills
Strong communication and negotiation skills.
Attention to detail and organizational skills.
Ability to handle difficult conversations professionally.
Knowledge of relevant laws and regulations.
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
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