We are looking for a motivated and result-oriented Debt Collection Executive to manage and recover outstanding payments from customers. The candidate will be responsible for following up on overdue accounts, maintaining accurate records, and ensuring timely collections while maintaining professional customer relationships.
Key Responsibilities
Contact customers via phone/email/field visits for overdue payments
Follow up on pending invoices and negotiate payment plans
Maintain accurate collection and customer records
Ensure compliance with company policies and legal norms
Coordinate with accounts/finance teams
Escalate critical cases when required
Meet monthly and quarterly collection targets
Required Skills & Qualifications
Education: 10+2 / Diploma / Graduate
Experience: 1-3 years in collections or accounts (Freshers may apply)
Languages: English & Kannada (Hindi/Tamil/Telugu preferred)
Strong negotiation and communication skills
Ability to work under pressure and meet targets Preferred
Experience in NBFC, banking, finance, or B2B collections