About the Role:
Deal Hub serves as the single point of contact for Sales to provide timely, responsive high-quality feedback and guidance on all things deal-related, from opportunity to contract signature. The Associates' primary responsibility is to increase Sales efficiency by significantly reducing the amount of time Sales spends on developing and closing deals.
Deal Hub Associates are responsible for:
Partnering with Sales to understand client requirements, evaluate requests against standards, and help Sales leverage best practices to maximize retention and grow the business
Prioritizing workflow and manage request volumes to maximize efficiency and drive urgency of deals
What you'll do:
Build trust-based relationships with Sales to drive adoption of best practices in support of Gartner's mission critical priorities
Partner with Sales to understand business context and build smart deal strategies that result in positive outcomes for our clients and Gartner
Serve as a single point of contact for Sales to minimize functional handoffs and ensure requests are completed by set due time
o Maintain a clearly documented audit trail of all requests and approvals in CRM system o Utilize domain and subject matter experts, along with Deal Hub Leadership Team, as points of escalation for problematic requests or unknown technical solutions
Contribute to updating and revising the Deal Hub Playbook to ensure globally consistent processes
What you'll need:
Bachelor's degree or equivalent/equivalent work experience
2-3 years' experience in a business environment. Sales, Sales Support or Contracting experience a plus
Proven ability to build strong cross-functional relationships based on value-add service and effectively interface in complex multi-site business organization
Excellent verbal and written communication skills. In particular, the ability to convey complex requests in a clear, concise, timely fashion
Exceptional communication skills and proven ability to drive teamwork
Demonstrated ability to effectively use active listening skills to understand Sales' needs
CRM (Siebel, SFDC, Sugar) experience preferred
Who you are:
o Motivated, high-potential performer, with demonstrated ability to influence and lead o Strong communicator with excellent interpersonal skills
Able to solve complex problems and successfully manage ambiguity and unexpected change
Teachable and embracing of best practices and feedback as a means of continuous improvement
Consistently high achiever marked by perseverance, humility, and a positive outlook in the face of
What we offer:
In addition to an outstanding work environment with rapid advancement potential, Gartner associates enjoy exceptional compensation and benefits, including:
An upbeat, positive culture. Integrity, objectivity, collaboration, results and a no-limits mindset are central to our values
Limitless growth. We work with you to help you meet your goals and advance within the company
Encouragement to be innovative and challenge status quo
Exposure to industry leading training and development
Performance based recognition and rewards
Ability to flexibly work from home
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