Job Description

Job Role:

As part of our newly established Revenue Operations team, we are seeking Deal Desk & Sales Support Executives to join our Chennai office. The role will primarily focus on supporting the quoting and approval process to ensure deals are closed efficiently and profitably, acting as a vital link between sales, finance, legal, and other functions.


The secondary focus is to provide general sales supportmaintaining systems, managing administrative tasks, and ensuring smooth commercial operations. This is an exciting opportunity for individuals who enjoy process-driven work, thrive in cross-functional roles, and are motivated by being part of a growing global team.

Key Responsibilities:

Deal Desk

Review submitted orders in Saleforce.com to ensure each order adheres to set standards


Educating and providing pricing guidance on discounts and deal structures, especially in light of soon to be introduced new pricing


Managing approval process, navigating internal process or escalating issues if needed


Facilitating communication and collaboration between sales, finance, legal, and other teams to ensure smooth deal execution


Create replacement opportunities where necessary

Sales Support

Execute the fulfilment of printed copies of claims and other material


Review and document end-to-end revenue processes


Proactively maintain vendor forms and registration portals


Reassign Leads based on reassignment rules


Manage and respond to queries addressed to the Sales Ops inbox in a timely manner


Support the RevOps team to maintain data hygiene

What we are looking for:

Essential

Excellent communication skills in English both verbal & written


Very strong organisational skills


Process driven


At least 2 years experience in a similar role, ideally in a subscription business


Experience in working cross-functionally


Technical aptitude, an ability and willingness to learn new systems and processes quickly


Commercial Empathy


Proficiency in Microsoft Office Suite


Proficient in written and spoken English

Desirable

Proficiency in Salesforce, CPQ, DocuSign


Experience in working in a global role


A degree in any discipline (Business or Finance related degrees preferable)

Location:

Chennai