Job Description

Job description:

Job Responsibilities

Position-Data Administrator / Database Administrator (DBA)Location: RemoteReports to: CTOSalary Range: 20,00,000-25,00,000 INR(Open for negotiation for right candidates, depending on last CTC)

Job Summary:

The

Data Administrator

will own the foundation of Meera.ai's data ecosystem ensuring that platform, client, and operational data are accurate, consistent, secure, and optimized from ingestion through reporting. This role is critical to maintaining high data integrity across AWS, Redshift, and internal systems, enabling fast, reliable insights in Tableau and other analytics tools.



The ideal candidate will combine deep technical expertise in database and data warehouse management with a strong understanding of data governance, compliance, and performance optimization. This position will be instrumental in defining and enforcing best practices for data modeling, ETL/ELT architecture, and BI enablement across the organization.

Key Responsibilities

1. Data Infrastructure Design & Management

Design, implement, and manage AWS-based data infrastructure including

Redshift

,

RDS

, and

S3

for scalable, high-performance storage and querying. Develop and maintain

data pipelines

for ingesting, transforming, and storing large-scale platform data (usage, messaging, campaign, and customer metrics). Implement and maintain database objects (schemas, tables, views, indexes) optimized for analytical workloads.

2. Data Governance, Security & Compliance

Establish and enforce

data governance policies

, ensuring adherence to Meera.ai's compliance requirements (TCPA, FERPA, SOC2, HIPAA where applicable). Manage

data access, permissions, encryption, and auditing

across AWS and Redshift environments. Maintain data dictionaries, lineage documentation, and metadata standards to ensure transparency and reliability across teams. Implement

row-level and column-level security

for sensitive datasets (e.g., client PII, SMS logs, and compliance reporting).

3. Performance Optimization & Reliability

Monitor and tune

Redshift performance

, managing WLM queues, vacuuming, sort keys, and distribution strategies. Optimize ETL jobs for performance and cost efficiency across AWS services (Glue, Lambda, Step Functions). Manage

query optimization

, resource utilization, and scaling configurations. Conduct regular system health checks, capacity planning, and cost monitoring.

4. Data Quality, Integrity & Validation

Define and automate

data validation and cleansing routines

across ingestion points to ensure accuracy and consistency. Oversee

master data management (MDM)

processes for client accounts, campaigns, and lead data. Identify and resolve data discrepancies between source systems (e.g., Twilio logs, CRM, billing, and platform usage data).

5. Backup, Recovery & Security

Develop and manage

automated backup, restore, and disaster recovery strategies

across AWS environments. Ensure redundancy and data durability through appropriate S3 versioning, snapshots, and archival policies. Conduct regular

security audits and penetration tests

for data systems.

6. BI & Reporting Enablement

Serve as the primary liaison between the data warehouse and the BI team, enabling

Tableau dashboards

that drive platform health, campaign performance, and financial insights. Design and maintain

semantic models, views, and data marts

for self-service analytics. Support business units in defining KPIs, data definitions, and custom report logic. Automate Tableau extract refreshes and performance optimizations.

7. Collaboration & Process Standardization

Work closely with

Engineering, Product, Finance, and Customer Success

teams to align on data strategy, governance, and platform metrics. Create internal

documentation, SOPs, and version control processes

for database changes. Drive

best practices

in data lifecycle management, cost control, and system scalability. Mentor team members on querying best practices, data visualization standards, and efficient resource use.

Qualifications

Bachelor's degree

in Computer Science, Data Engineering, or related field (Master's preferred).

5+ years

of experience in database administration, data engineering, or data warehouse management. Expertise in

Amazon Redshift

,

AWS RDS

,

S3

, and related AWS data services (Glue, Lambda, CloudWatch, IAM). Strong SQL and

data modeling

skills (star schema, snowflake, normalization). Hands-on experience with

ETL/ELT orchestration

(e.g., Airflow, dbt, Step Functions). Experience integrating data from multiple sources including CRMs, marketing automation, and Twilio messaging data. Proficiency in

Tableau

(data sources, extracts, performance tuning, user permissions). Strong understanding of

data security, privacy, and compliance frameworks

(TCPA, FERPA, HIPAA, SOC2). Excellent analytical and communication skills, with the ability to translate technical details into business insights.

Preferred Skills (Nice to Have)

Experience with

Python

for ETL scripting or automation. Familiarity with

data catalog and observability tools

(e.g., AWS Glue Data Catalog, Monte Carlo, DataHub). Understanding of

ASC-606 and revenue reporting

data structures for SaaS metrics. Experience building

usage-based billing dashboards

and data quality monitors. Knowledge of

machine learning data preparation

or predictive analytics models.

Impact of the Role

The Data Administrator ensures that Meera.ai's data from inbound leads and message logs to campaign performance and billing is

accurate, secure, and actionable

. This role provides the backbone for executive dashboards, customer analytics, and compliance visibility, directly influencing product decisions, financial forecasting, and customer success outcomes.



Job Types: Full-time, Permanent



Benefits:

Why Work With Us?

Joining Meera.AI means stepping into a challenging yet incredibly rewarding opportunity. As part of our early team, you'll help build digital marketing and outbound automation innovations from the ground up-alongside talented specialists and with strong financial backing.



Because we're still in the early stages of our journey, you'll gain firsthand experience in the full lifecycle of a fast-moving startup-from acquiring our first customers to scaling and raising multiple funding rounds. If you choose to grow with us, the career upside is tremendous.



You'll also benefit from a growing Employee Value Proposition (EVP) that currently includes:

Flexible schedule

Paid time off

A zero office-politics culture

A continuously expanding list of perks-we're committed to making Meera.AI a great place to work.

What We Do at Meera.AI

Meera.AI is an AI-powered customer engagement and automation platform designed to help businesses scale conversations, accelerate lead conversions, and significantly boost revenue-without relying on manual outreach.



We combine

AI-driven SMS, voice, email, and WhatsApp automation

with deep CRM integrations to help companies:


Engage leads instantly and intelligently


Automate follow-ups across multiple channels

Improve response rates and meeting bookings

Reduce time spent on repetitive tasks

Deliver personalized communication at scale
Maintain compliance with global messaging and outbound standards (including A2P 10DLC)


Our mission is simple:

to help businesses create meaningful, revenue-driving customer conversations using the power of AI.

Work/Life Balance at Meera.AI

We want to be honest about the realities of an early-stage startup. At this stage, raw hours and hustle can make a meaningful difference in our impact. Sometimes this means working later into the evening or, on rare occasions, supporting a weekend push-but this is driven by

personal ambition

, not expectation.



We operate with:

Flexibility:

You manage your schedule in the way that helps you do your best work.

No hidden expectations:

We don't expect anyone to overwork.

Direct access to leadership:

We maintain an open-door policy-everyone can reach out to the leadership team anytime for support or feedback.

Our Culture & Values

At Meera.AI, culture is everything. We look for individuals who thrive in ownership-driven, collaborative, and honest environments.



Our values include:

Customer First

Do what's right for the customer, even when no one is watching.

Innovation

Think beyond the obvious. Push boundaries. Bring new ideas.

Love of Learning

Stay curious, grow constantly, and apply what you learn.

Impact

Accomplish meaningful work that moves the company forward.

Ownership

Own your goals. Be accountable. Bring solutions--not excuses.

Authenticity & Honesty

Be transparent, quick to acknowledge mistakes, and assume positive intent. No behind-the-door criticism.

Proactivity

Act before someone asks. Anticipate needs.

Cooperation

Be a team player who contributes positively to the culture and collaborates effectively.

Ready to Take the Challenge?

If this sounds like a place where you can do your best work-and you're ready to help build something extraordinary-don't wait. Write to us, the above email HR team will connect with you to explore next steps.