Responding to queries on the phone, via email, in person, or through remote access.
Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
Training computer users.
Training other staff on troubleshooting and diagnosing problems.
Gaining feedback from customers to improve training methods.
Writing and editing training manuals.
Running reports and analyzing common complaints and problems.
Job Types: Full-time, Permanent, Fresher
Pay: ?10,266.83 - ?66,781.14 per month
Benefits:
Health insurance
Paid sick time
Paid time off
Provident Fund
Work Location: In person
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