Job Description

About UsRezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costsHow do we do itRezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/Whatsapp, and social media, whilst coaching them.Roles and Responsibilities :

• Speech Recognition model development across multiple languages.
• Solve critical real world scenarios - Noisy channel ASR performance, Multi speaker detection, etc.
• Implement and deliver PoC's /UATs products on Rezo platform.
• Responsible for product performance, robustness and reliability.

What are we looking for :

• 1-5yrs Experience with Bachelors's/Master degree with a focus on CS, Machine Learning, Signal Processing.
• Strong knowledge of various ML concepts/algorithms and hands on experience in relevant projects.
• Experience in machine learning platform such as Tensorfow, Pytorch and solid programming development skills (Python, C C++, etc).
• Ability to learn new tools, languages and frameworks quickly.
• Familiarity with databases, data transformations techniques, ability to work with unstructured data like OCR/ speech/text data.
• Previous experience with working in Conversational AI is a plus.
• Git portfolios will be helpful.

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Perks & BenefitsLearning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-shipGet the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)Why Us?We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.Explore more here:www.rezo.aiJob Type: Full-timeSalary: ?1,000,000.00 - ?2,000,000.00 per yearSchedule:

• Day shift

Ability to commute/relocate:

• Noida, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)