As a Data Scientist II, you will build and optimize end-to-end personalization systems, refining scoring, ranking, and eligibility models; the role emphasizes robust experimentation, model monitoring, and alignment with lifecycle-based objectives, leveraging advanced ML and data insights to address cold starts, data drift, and explainable outcomes.
About the team:
At JioHotstar, the Viewer Experience (VX) org is at the heart of how millions discover, engage with, and fall in love with our platform. We own the end-to-end user journey--from first app launch to daily habit loops--across Search, Personalization, Watch Experience, Interactivity, and more. We blend world-class engineering, ML, design, and data to deliver a seamless, personalized, and engaging OTT experience at massive scale. If you're passionate about building immersive, intelligent, and performant user experiences that delight a billion users, join us in shaping the future of streaming.
Key responsibilities:
Analyze large-scale user behavior and content metadata to uncover actionable insights and build impactful personalization models
Design, develop, and deploy ML models including collaborative filtering, content-based recommendations, sequence models, and retrieval-ranking pipelines
Integrate models into production systems ensuring low-latency, high-accuracy performance at scale
Collaborate with engineers, product managers, designers, and data scientists to define personalization goals and drive feature impact across user journeys
Develop robust A/B test frameworks, analyze experiments, and drive iteration based on performance and user engagement
Actively monitor model performance, detect data drift, and refine strategies to improve long-term personalization quality
Leverage LLMs and embeddings to improve personalization for underrepresented content, new users, and diverse formats
Present technical strategies and results to cross-functional stakeholders and leadership
Skills and attributes for success:
Proven experience in data science and machine learning
Strong proficiency in Python, SQL, and relevant data science libraries (Pandas, Scikit-learn, TensorFlow, PyTorch, etc.)
Expertise in building and deploying machine learning models into production systems
Experience with big data technologies (e.g., Hadoop, Spark) and cloud platforms (e.g., AWS, Google Cloud)
Deep understanding of statistical analysis, machine learning, data mining, and predictive modeling techniques
Should be comfortable leveraging LLMs and internals
Strong problem-solving skills with the ability to translate business problems into data science solutions
Preferred education and experience:
Bachelors/Master's in Computer Science, Statistics, Mathematics, or related quantitative field with 2-4 years of experience in data science/machine learning
About Us
Perched firmly at the nucleus of spellbinding content and innovative technology, JioStar is a leading global media & entertainment company that is reimagining the way audiences consume entertainment and sports. Its television network and streaming service together reach more than 750 million viewers every week, igniting the dreams and aspirations of hundreds of million people across geographies. JioStar is an equal opportunity employer. The company values diversity and its mission is to create a workplace where everyone can bring their authentic selves to work. The company ensures that the work environment is free from any discrimination against persons with disabilities, gender, gender identity and any other characteristics or status that is legally protected.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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