Job Description

Job Title:

MIS Executive

Location:

Lower Parel

Employment Type:

Full-Time

Position Overview:

We are seeking a

meticulous and detail-oriented MIS Executive

to join our dynamic team. The ideal candidate will have a strong understanding of company policies and procedures, with the ability to manage policy-related data and assist in resolving operational issues. The MIS Executive will play a key role in maintaining accurate records, generating reports, and ensuring seamless coordination across departments.

Key Responsibilities:

Policy Assistance:

Assist customers in understanding and adding policies. Provide guidance and clarification on policy-related queries.

Technical Error Handling:

Analyze and identify technical errors, escalating them to the appropriate department for resolution.

Pharmaceutical Error Resolution:

Handle medication-related inquiries and concerns. Provide accurate guidance on medication-related doubts and issues.

Diagnosis Error Management:

Manage location discrepancies and doctor availability issues. Process reimbursement requests accurately and efficiently.

Dashboard & Reporting:

Develop, update, and maintain weekly dashboards and MIS reports. Ensure data accuracy and timeliness in all reports.

Microsoft Outlook & Excel Management:

Utilize Microsoft Outlook for effective communication. Leverage advanced Excel functions for data management and analysis.

Customer Query Handling:

Address customer queries promptly via calls, emails, and face-to-face interactions. Ensure timely and accurate responses while maintaining professionalism.

Qualifications and Skills:

Bachelor's degree

in Business Administration, Information Systems, or a related field.

Proven experience

in a similar role, preferably within the insurance or healthcare sector. Strong understanding of

company policies and reporting procedures.

Proficient in

Microsoft Office Suite (especially Excel & Outlook).

Excellent

analytical, communication, and problem-solving skills.

Strong attention to detail with the ability to

multitask and prioritize effectively.

Customer-focused

mindset with a proactive approach to work.

Additional Requirements:

Adaptable to evolving processes and changing business needs. Demonstrated ability to work

independently and collaboratively

in a team environment. Must handle

sensitive and confidential information

responsibly.
Interested candidate can share there resume on recruiter26@watchyourhealth.com or 7400103739

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund
Work Location: In person