Job Description

Data Measurement & Reporting Advisor Technology Performance Tech Metrics & Reporting (TMR) teamPosition OverviewThe Technology Metrics & Reporting (TMR) team is looking for a skilled tableau reporting expert. This role is responsible for building a number of tableau dashboards utilizing various data sources e.g. Jira, Pathfinder, ServiceNow, Clarity, Workday etc., and performing required data analysis or investigations. They will also be responsible to maintain and adhere to the standard practices, process documentation, QA as well as collaboration activities across multiple teams within and outside of the immediate team group. They will work with Reporting stakeholders and customers to share the dashboards as well as any related data analysis.They must possess a combination of technical and interpersonal skills to be able to develop and share their work with a broad group of our partners.ResponsibilitiesDevelop Tableau views with a variety of data sources to help our partners visualize their information and identify any areas of opportunities.Complete process of requirements, analysis, design, build and testing of the dashboards.Comply and maintain the best practices, adhere to the standard processes and continuous improvements.Collaborate & Partner with other Tech Metrics & Reporting team members as well as our partners outside of the core team.Provide ad-hoc data analysis to support leadership decisions.Continuous focus on process optimization and automation, as well as documentation.Socialize & demonstrate scorecards and improvement findings with various partners including management and leadership teamsCreate and maintain necessary documentation.Troubleshoot issues and production support on existing dashboards.Maintain awareness of industry best practices and evaluate their application to the work.QualificationsRequired Skills:Ideal candidate must have a broad and deep understanding of the technologies in this field, including but not limited to Tableau, SQL Server, Data Analysis, MS-Office suite.Proven skills to build interactive and user-friendly Tableau dashboards.Proven experience with data analytics, troubleshooting and investigations.Advanced skills in Excel to validate and structure data when data.Ability to write complex data queries (Tableau/SQL Server) and utilize database in most efficient ways.Tableau certification preferred.DotNet experience is desired for current application maintenance.Desired Skills:

• Excellent written & verbal communication skills to effectively communicate across teams.

Willingness to learn and apply innovative technologies.Knowledge of Jira, Workday, ServiceNow tools and related data elements.Knowledge of web applications development will be a plus.Ability to work collaboratively in a fast-paced, agile environment.Demonstrable ability to deliver projects on time, with high quality, and within budget.Required Experience & Education:Bachelor of Science in Computer Science, Software Engineering, Mathematics, IT or related technical discipline, or equivalent combination of training and experience.11-13 years of hands-on technical expertise in Tableau development utilizing multiple data sources, focused on SQL Server databases, and data analysis.Equal Opportunity StatementEvernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.About Evernorth Health ServicesEvernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

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