Job Description

Introduction:
SymphonyAI is at the forefront of innovation, leveraging cutting-edge artificial intelligence and machine learning technologies to transform industries and drive business growth. As a global leader in AI-powered solutions, we empower organizations to harness the full potential of data-driven insights. SymphonyAI enterprise applications rapidly deliver transformative business value across retail, CPG, financial services, manufacturing, media, Enterprise IT. SymphonyAI combines unrivalled AI technology, vertical expertise and industry specific data and insights into applications that drive the highest value for customers. We are one of the largest and fastest growing AI portfolios.
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As a Data Management Services (DMS) Specialist, you will play a crucial role in managing and optimizing the data ingestion process from various digital streaming report dashboards into our internal management platform, Revedia Digital. You will handle exceptions from data ingestion, including title mapping, channel mapping, processing of new titles/channels, and configuration updates. The ideal candidate will possess excellent communication skills and a strong problem-solving mindset.

Key Responsibilities:

Efficiently ingest and reconcile performance metrics data at the title level within Revedia Digital with minimal supervision. Identify and correct data discrepancies to ensure data integrity. Proactively identify and communicate any issues with both ingested data and data output from Revedia Digital to the team. Ensure compliance with 24-hour processing requirements as per contractual obligations to customers. Communicate effectively regarding missing data, login issues, new metrics, and updates to channels or titles. Collaborate with Support and Engineering teams to resolve user issues with Revedia Digital. Provide daily updates on work completed and any impediments encountered in processing retrieved reports.

Qualifications and Skills:

Experience in data management or a related field. Exceptional written and verbal communication skills. Strong analytical skills with the ability to think critically and resolve issues pragmatically. Proficiency in Excel, including advanced spreadsheet manipulation, formula/functions usage, and data extraction. Excellent organizational and time management skills with the ability to manage multiple tasks concurrently. Meticulous attention to detail. A college degree or an equivalent combination of education and experience.

About Us:

What We Offer:

Competitive salary and benefits package. Flexible hybrid working model. Opportunities for professional growth and development. Collaborative and inclusive work environment. Access to the latest technologies and tools. A chance to make a tangible impact on cutting-edge industrial AI solutions.

SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.