Make regular telecalls to collect daily attendance, reports, and other facility-related data from sites.
Accurately record, compile, and maintain attendance and operational reports.
Coordinate with site staff, supervisors, and clients for timely information collection and escalation of issues when required.
Respond to client/site queries over phone and email; forward requests to the concerned team as part of helpdesk support.
Prepare and share reports in MS Excel, Word, and PDF formats.
Maintain updated records, files, and databases with accuracy and confidentiality.
Support the operations team in routine documentation and administrative tasks.
Skills & Qualifications:
Graduate/12th Pass with good communication skills in English and Hindi.
Proficiency in MS Office (Excel, Word, Outlook).
Strong data entry skills with speed and accuracy.
Excellent telephone etiquette and interpersonal skills.
Ability to multitask, prioritize, and meet deadlines.
Previous experience in data entry/telecalling/helpdesk preferred.
Work Environment:
Office-based role with telecalling and data management responsibilities.
Coordination with field teams, supervisors, and clients.
Experience:
Microsoft Office: 3 year (Required)
Tele calling : 2 year (Required)
total work : 3 year (Required)
Job Type: Full-time
Pay: ₹17,000.00 - ₹20,000.00 per month
Benefits:
Cell phone reimbursement
Flexible schedule
Health insurance
Internet reimbursement
Leave encashment
Life insurance
Provident Fund
Application Question(s):
What's your current salary ?
How many years of tele calling experience do you have ?
Education:
Diploma (Preferred)
Experience:
Microsoft Office: 3 years (Preferred)
Location:
Mohali, Punjab (Preferred)
Work Location: In person
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