Job Description

Job Summary:

We are looking

Male candidate for Data Entry Operator

for handling the end-to-end process of customer orders, ensuring accuracy, timely processing, and smooth coordination between departments. This role plays a critical part in maintaining customer satisfaction and efficient order fulfillment.

Key Responsibilities:

Order Management:

Receive and verify sales orders from customers, sales teams, or online portals. Cross-check product codes, quantities, prices, and terms against approved price lists and agreements. Enter orders accurately into the ERP/software system.

Coordination & Communication:

Liaise with the inventory/warehouse team to confirm product availability. Coordinate with the dispatch/logistics team for timely shipment and delivery scheduling. Communicate order status updates to customers and the sales team.

Documentation & Compliance:

Ensure all required documentation (invoices, delivery challans, GST compliance) is completed before dispatch. Maintain proper records of all sales orders for auditing and reporting purposes. Handle any discrepancies or issues related to orders and escalate when necessary.

Customer Support:

Address customer inquiries related to order status, product availability, and delivery timelines. Process order modifications, cancellations, or returns as per company policies.

Key Skills & Qualifications:

Bachelor's degree in Business, Commerce, or a related field. 1 year of experience in order processing, sales coordination, or a similar role. Proficiency in ERP systems, MS Excel, and order management software. Strong attention to detail and problem-solving skills.
Job Types: Full-time, Fresher

Pay: ?12,000.00 - ?20,000.00 per month

Schedule:

Day shift
Language:

English (Preferred)
Work Location: In person