Job Description

Job Title: Data Entry and Customer Service Representative

Location: Tirupati

Job Type: Full-Time

About the Role:

We are seeking a detail-oriented and proactive individual to join our team as a Data Entry and Customer Service Representative. In this dual role, you will be responsible for accurately entering and maintaining data across various platforms while also delivering excellent support to our customers through various communication channels.

Key Responsibilities:

- Enter, update, and maintain accurate data in systems and databases

- Review data for errors and correct any inconsistencies

- Respond to customer inquiries via phone, email, or chat in a timely and professional manner

- Provide information about products/services and resolve customer issues efficiently

- Maintain detailed records of customer interactions and transactions

- Collaborate with other teams to ensure customer satisfaction and data integrity

- Adhere to data privacy and company policies at all times

Qualifications and Skills:

- High school diploma or equivalent; associate or bachelor's degree is a plus

- Proven experience in data entry or customer service roles

- Strong attention to detail and high accuracy in data management

- Excellent verbal and written communication skills

- Proficient in Microsoft Office and data entry software

- Ability to multitask, prioritize, and manage time effectively

- A positive attitude and strong work ethic

Preferred Attributes:

- Experience with CRM systems or ERP platforms

- Multilingual abilities are a bonus

- Prior work in a fast-paced, customer-facing environment

How to Apply:

Interested candidates are encouraged to send their resumes to venkataashok.hr@ytmsindia.org or contact at 8688400273. Please include "Job Role" in the subject line.

Job Type: Full-time

Pay: ₹10,000.00 - ₹18,000.00 per month

Benefits:

Cell phone reimbursement Paid sick time Paid time off
Schedule:

Day shift Fixed shift Morning shift
Supplemental Pay:

Performance bonus
Language:

English (Preferred) Tamil (Preferred) Hindi (Preferred)
Location:

Tirupati, Andhra Pradesh (Preferred)
Work Location: In person