Job Description

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.


This role is based in India and as such all normal working days must be carried out in India.

Job description

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Join us as a Data & Analytics Manager

This is an opportunity to take on a leadership role in a cutting edge Data & Analytics team that puts the customer at the heart of everything it does We'll look to you to oversee and lead complex data driven solutions which support changing business demand and deliver the best outcome for the customer You'll be honing your strategic talents and gaining valuable leadership experience in a dynamic area of our business We're offering this role at vice president level

What you'll do

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As Data & Analytics Manager, you'll be leading and developing a team of analysts tasked with delivering practical and valuable customer strategies and solutions that drive improved customer outcomes. You'll drive and recommend improvement opportunities to your stakeholders, embedding a customer focused approach to analytics and the delivery of simple and effective solutions to complex problems.


Day-to-day, you'll also be:

Setting and embedding the strategic vision for the adoption of new and emerging data solutions across the team Building stakeholder relationships from across multiple franchises and functions, as well as with peers from across the data and analytics community Challenging senior stakeholders to make sure data and analytics is embedded in everyday decision making Overseeing and presenting analytical insight with clarity and conveying complex technical information in a way your audience can clearly understand Driving better customer outcomes by ensuring and enabling access to data across the full customer journey

The skills you'll need

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We're looking for a people manager and data and analytics professional, who can really hit the ground running. You'll be able to draw on your previous leadership experience, and use your analytic skills and understanding of data and tools to provide effective solutions to complex problems.


You'll also demonstrate:

Strong experience in analytics and reporting, with proficiency in its core tools Specialist knowledge in data management to support analytics * A proven track record of senior stakeholder management and engagement