Job Description

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Position Summary:

Acts as a technical expert on complex and specialist subject(s). Supports management with the analysis, interpretation and application of complex information, contributing to the achievement of divisional and corporate goals. Supports or leads projects by applying area of expertise.

Pricing Implementation Analyst - Global Pricing Center of Excellence - based in Mumbai, India.
Key business partner in driving Pricing Contract administration for US and Regions. The Pricing Implementation analyst should be comfortable in a truly multinational environment, working with different cultures and all the levels and functions in organization - such as pricing, sales, legal, Audit, Compliance, IT.
The key responsibilities of this role are;
1) to process annual ratecaps for corporate and retail customers
2) to ensure timely, accurate, quality checked rerate adjustments and research work for High Dollar Value Invoices for large customers\\accounts using the FedEx Pricing systems and relevant tools
3) to transform, optimize rerate processes for improved efficiency, reduced turnaround times and human intervention through process automation

To accomplish these goals as an Implementation analyst, you will
1) Collaboratively work with Sales, Pricing, Compliance, Legal, Audit, and IT teams globally (US and regions) to ensure timely, accurate setup of Pricing (discounts and rates) for all large FedEx customers
2) Be process and workflow oriented - you will gain extensive working knowledge of FedEx pricing processes, relevant tools and systems.
3) Drive rerate and pricing adjustment process transformation initiatives and work collaboratively with IT automation analysts to accomplish and launch process transformation solutions globally
4) Preferably need to work the same hours as the US Central Time Zone; or at least have a 50% to 60% overlap in working hours with the US Central Time Zone

Key skills needed for this role;
1) Good exposure to commercial aspects of business, RFP & contract management, process management/transformation, developing analytical solutions to business problems, reporting, MIS, creating business case\\presentations for executive management
2) Strong analytical skills with an eye for detail, in order to deliver precise and accurate results
3) Expert in SQL; Experience in using RDBMS: Oracle, SQL Server, Teradata
4) Business process oriented, workflows preferably in domains such as Finance, Banking, Insurance, IT consulting for businesses. Should have setup and documented policies and procedures, internal controls\\compliance mechanism for quality checked deliverables
5) Stakeholder management with Business (BAs, Pricing, Sales, Legal, Audit, Compliance) and IT teams (development and testing), effective communication skills to communicate with people across all levels including senior management and sales
6) Process transformation experience for improved efficiency, reducing manual intervention, and improving process turnaround times through automation. Liaison between Business (Pricing analysts) and IT automation analysts in effectively translating process efficiency requirements to tangible software requirements
7) Project management experience in planning, organizing, coordinating, monitoring Pricing Contract administration tasks\\activities globally - ensuring committed timelines are met.

Good to have skills

• Good in visual basic - excel macros
• Exposure to BI and visualization tools like Power BI, Tableau, Spotfire is preferred
• Proficient in base SAS. Working knowledge of advanced SAS, SAS STAT, SAS ETS etc.
• Exposure to programming and scripting languages like Java, JavaScript, Python, HTML is preferred

Additional InformationPosting Date: 15-December-2023

Analytical Skills, Accuracy & Attention to Detail, Planning & Organizing Skills, Influencing & Persuasion Skills, Presentation Skills
Behavioral skills
1) Curiosity & eagerness to learn new skills & knowledge across business, commercial, process & analytics areas; and develop Subject matter expertise in varied areas
2) Adaptability to take up varied assignments, successfully deliver and exceed expectations
3) Taking Self-initiatives to transform business/ process & enhance performance; creative and developing innovative solutions to business problems
4) Being a team player, supportive to other team members and collaborative across functions

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity /affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws regulations and ordinances.

Our Company

FedEx Express is one of the world\'s largest express transportation companies and has consistently been selected as one of the top 10 World\'s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970\'s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today\'s global marketplace.

FedEx