Job Description

Description & Requirements
JOB SUMMARY: The Data Analyst uses data to drive the creation of analytic content that supports business initiatives, provides insights into the efficacy of programs and processes, ensures alignment to goals/KPIs, tracks progression towards those goals, and leverages that completed analytic content to identify areas of success and concern for the customers we serve.
JOB RESPONSIBILITIES:

• Deliver high-quality, actionable analytic content suitable for business' use
• Partner proactively with the Reporting Business Analyst to understand requirements and release high quality data products
• Learn about project outcomes and KPIs to understand what success looks like
• Perform gap analysis exercises as input for enhancements of existing data products
• Lead the design, development, testing and release efforts for new dashboards and enhancements to existing dashboards
• Understand data quality, compliance, & process considerations
• Ensure adherence to defined standard process and formats for data and visualization
• Track dashboard usage and drive awareness of available functionality to ensure that customers are leveraging that which we've delivered
• Leverage company-standard tools (including Jira) to provide visibility to progression of projects
• Understand existing reports and ad-hoc queries to produce analytics that deliver on customer needs while also increasing operational efficiencies

EDUCATION & EXPERIENCE:
Bachelor's Degree or equivalent business experience
2 or more years of dashboard design or development experience

• Demonstrated experience in problem solving and project management

Experience initiating and driving projects to completion with minimal guidance
SKILL ReQUIREMENTS/PREFERENCES:

• Advanced data visualization skills including dashboard development experience using Business Intelligence reporting tools
• Advanced Microsoft skills including SQL, Excel, and PowerPoint
• Understanding of end-to-end data flows from source system to report
• Gathering and deep understanding of business requirements
• Exceptional organizational skills, attention to detail and commitment to creating high quality deliverables
• Communication and interpersonal skills in a multicultural environment with the ability to interface with other team members
• Advanced analytical skills and business knowledge with the ability translate data into insights
• Ability to think broadly and make connections to deliver data products vs. point solutions
• Ability to build relationships virtually across multiple functional areas
• Creative problem solver who takes ownership of their responsibilities
• Ability to prioritize, estimate and proactively identify value-add projects and activities

preferred skills & KNOWLEDGE:

• Working knowledge of marketing, sales, professional services, and customer success business processes
• Demonstrated ability to contribute to team culture in a distributed/remote environment
• SFDC Report Development experience (Lightning/CRM-A), Service Now Native Reporting
• Power BI and Alteryx experience

About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
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At Infor, we strive for an environment that is founded on a business philosophy called (TM) (PBM(TM)) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
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Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the .
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Skills Required