Develop and manage the company's D2C online business strategy.
Oversee online platforms (website, marketplaces, apps) to drive traffic and conversions.
Plan and execute digital marketing campaigns to enhance online sales.
Monitor and analyse e-commerce performance metrics (sales, ROI, customer acquisition).
Coordinate with logistics, supply chain, and warehouse teams for smooth order fulfilment.
Manage online promotions, pricing, and product listings.
Ensure an excellent online customer experience and resolve escalations.
Stay updated with industry trends and implement best practices to grow online sales.
Build and manage relationships with external partners, agencies, and technology vendors.
Prepare periodic reports and present performance updates to management.
Skills & Qualifications
:
Bachelor's Degree (MBA in Marketing/E-commerce preferred).
5+ years of experience in D2C or e-commerce management.
Strong knowledge of online marketplaces, digital marketing, and analytics tools.
Proficiency in e-commerce platforms (Shopify, PHP, etc.) and digital advertising (Google, Meta Ads).
Strong analytical, leadership, and communication skills.
Job Type:
Full Time
Job Department:
D2C Manager
Job Location:
Delhi
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