Job Description

Job Title: D2C Beat Trainer - Retail Training & Coaching

Company:

[Bharti Airtel]

Location:

Delhi

Salary:

?3.5 - ?4.5 LPA + Incentives

Experience:

3-5 Years (Training & Retail Preferred)

Travel:

Required (100-200 KM radius from base location)

About the Role

We are seeking passionate and dynamic

D2C Beat Trainers

to drive excellence in retail performance. As a key

knowledge custodian

, you will empower store staff and managers through impactful training on soft skills, customer experience, product knowledge, and sales processes.

This role is ideal for professionals who enjoy coaching, influencing teams, and driving measurable business results in a fast-paced retail environment.

Key ResponsibilitiesTraining & Development

Create and execute

training calendars

and

beat plans

based on need analysis. Conduct

on-ground training

for store staff and managers on: Soft skills & customer experience Product & device knowledge Sales and service excellence Deliver

24 training man-days per month

(mix of classroom & on-store coaching). Conduct

performance coaching sessions

to improve productivity and sales conversion. Facilitate

NHIP (New Hire Induction Program)

and refresher sessions.

Operational Excellence

Conduct

Training Need Analysis (TNI)

and design action plans. Drive consistent

store performance

through capability building. Ensure implementation of all

training and compliance guidelines

. Track participation in

online assessments (DKT, JKQ)

and maintain documentation. Submit regular reports and insights to the Circle/Regional leadership.

What We're Looking For

3-5 years

of experience in training, preferably in

Retail / D2C / Telecom / FMCG

. Strong understanding of

CS processes

,

mobile technology

, and

sales enablement

. Excellent communication, presentation, and interpersonal skills. Ability to

coach, influence, and engage

diverse teams. High sense of

ownership

, self-motivation, and

accountability

. Willingness to

travel 100-200 KM

as per training needs.

Why Join Us

Be part of a fast-growing D2C ecosystem shaping the

future of retail excellence

. Opportunity to

coach and develop frontline teams

across multiple regions. Attractive

incentive structure

and

career growth pathways

. Continuous learning through

certifications, OJT, and development programs

.

Onboarding & Certification

All trainers undergo:

NHIP Certification

covering behavioral, sales, and service modules.

On-the-Job Training (OJT)

at high-performing stores for 1 month. Performance evaluation through

GAD requirements

and

geo-tagging reports

.

Notice Period:

2 Months

Job Type: Full-time

Pay: ₹35,000.60 - ₹40,000.00 per month

Work Location: In person