Job Description

OPTEL. Responsible. Agile. Innovative.
OPTEL is a global company that develops transformative software, middleware and hardware solutions to secure and ensure supply chain compliance in major industry sectors such as pharmaceuticals and food, with the goal of reducing the effects of climate change and enabling sustainable living. If you are driven by the desire to contribute to a better world while working in a dynamic and collaborative environment, then you've come to the right place!
Cybersecurity Incident Response Analyst
SUMMARY
The Senior Incident Response Analyst plays a critical role in safeguarding our organization by leading and coordinating the response to information security incidents. This individual will drive the full incident lifecycle, from initial detection and analysis through containment, eradication, and recovery. They will collaborate closely with various internal teams and external partners to ensure swift and effective resolution of cyber threats. This role demands a strong technical background, exceptional communication skills, and the ability to operate effectively under pressure.
RESPONSIBILITIES

• Lead and manage the entire incident response lifecycle, from detection and analysis to containment, eradication, recovery, and post-incident review.
• Coordinate incident response efforts with internal teams (IT, legal, communications, etc.) and external stakeholders (vendors, law enforcement, etc.).
• Develop, implement, and maintain incident response plans, procedures, and playbooks.
• Conduct thorough forensic analysis of security incidents to identify root causes and recommend preventative measures.
• Utilize security tools and technologies such as EDR, network forensics, and other investigative platforms to respond to incidents.
• Document all incident activities, findings, and resolutions accurately and comprehensively.
• Provide regular updates and reports on incident status to senior management.
• Stay up-to-date with the latest threat landscape, vulnerabilities, and security technologies.
• Contribute to the continuous improvement of our security posture through proactive analysis and recommendations.
• Provide guidance and expertise to other security professionals during incident response activities.
• Collaborate in the design and evaluation of policies, processes, and standards forming the governance framework relating to information security.
• Evaluate and analyze security events and tools.
• Evaluate different information security products and tools.
• Produce various reports and communications to better recommend security orientations and plans.
• Write various types of documentation and reports related to incident response.
• Perform any other related task to support the security team's objectives.

SKILLS AND QUALIFICATIONS REQUIRED

• Bachelor's degree in Computer Science, Information Security, or a related field; or equivalent practical experience.
• 5+ years of experience in information security, with at least 3-5 years in a dedicated incident response or security operations role.
• Strong understanding of common security frameworks (e.g., NIST, ISO 27001).
• In-depth knowledge of various attack vectors, threat intelligence, and incident response methodologies.
• Proficiency with security tools such as EDR, IDS/IPS, vulnerability scanners, and forensic tools.
• Experience with cloud security (AWS, Azure, GCP) is a plus.
• Excellent analytical, problem-solving, and decision-making skills.
• Exceptional written and verbal communication skills, with the ability to clearly articulate complex technical information to both technical and non-technical audiences.
• Ability to work independently and as part of a team in a fast-paced and dynamic environment.
• Relevant certifications such as GCIH, GCFA, CISSP, or equivalent are highly desirable.

EQUAL OPPORTUNITY EMPLOYER
OPTEL is an equal opportunity employer. We believe that diversity is essential for fostering innovation and creativity. We welcome and encourage applications from individuals of all backgrounds, cultures, gender identities, sexual orientations, abilities, ages, and beliefs. We are committed to providing a fair and inclusive recruitment process, where each candidate is evaluated solely on their qualifications, skills, and potential. At OPTEL, every employee's unique perspective contributes to our collective success, and we celebrate the richness that diversity brings to our team.
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