Experience/Expertise on all modules of Proofpoint (TRAP, EFD etc..) and McAfee (ENS modules), O365(Security center, DLP), crowd strike.
Maintenance and upkeep of the tool and client environment
Regular cleanup activities ensuring that legacy configurations are updated as deemed necessary
Ability to troubleshoot issues proactively and then involving vendor as and when needed
L1 activities (Instal McAfee modules on new systems, ensure all systems are up to date, monitoring signature updates, EFD console, TRAP dashboard, Blacklist malicious hashes, device discovery etc..)
L2 activities (Policy configurations and maintenance, white/black list of email domains, analysis of email DLP incidents for false positives etc..)
L3 activites (Upgrade TIE and DXL brokers, ENS firewalls creation and maintenance, DMARC compliance, Email firewall rules and DLP policy tuning)
Experience in deploying Crowdstrike and maintaining, since this is going to replace McAfee in the future
Soft Skills: * Ability to report out to client manager
Ability to engage vendor with confidence and troubleshoot issues proactively
Understand the client business and propose changes to the tool configurations
Working experience on tools like Proofpoint, crow strike, O365 security is must. Job Location- PAN India Yrs of Exp- 4+Yrs