Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to gather and analyze requirements.
- Design and develop applications based on business process and application requirements.
- Ensure the applications meet quality standards and are delivered within the specified timelines.
- Conduct regular testing and debugging to identify and resolve any issues or bugs.
- Provide technical guidance and support to junior team members.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow Governance, Risk, and Compliance (GRC).
- Strong understanding of application design principles and best practices.
- Experience in designing and developing applications using ServiceNow platform.
- Knowledge of ITIL processes and IT service management.
- Experience with ServiceNow modules such as Incident Management, Change Management, and Problem Management.
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