We are hiring Customer/Technical Support Executives for Chat || Voice || Blended Process in Pune.
Undergraduates with 6 months of international experience.
Salary upto 5 LPA
Rotational (18 Hours US work window, 6:00 PM IST - 09:30 AM IST), 5 days a week
Skills & Competency Requirement
? Excellentcommunicationskills,writtenandverbal
? Listeningskills-beingattentive,patientandlisteningwithoutinterrupting
? Objectionhandlingskills-Abilitytothinkofpossiblealternativesforasituationandanticipate potential obstacles
? Beingpersuasiveanddiligent
? AchievementOrientation.Takesresponsibilityandstaysfocusedonself-performance
? Abilitytoworkwithinateamandbuildingrelationship-withcustomersandteammembers
? Listensandrespondsappropriatelytootherteammembers'ideas
? ProblemSolvingSkills.Buildalogicalapproachtoaddressproblems.
? Basiclevelsofcomputerproficiency
? WorkingknowledgeofMSOfficeapplicationslikeWord&Excel
? ExperienceofworkinginlivechatprocessesorcustomerservicesorTelecomsindustry (Mandatory)
? ExperiencewithUpselling/ProactiveSalesonlivechat(Mandatory)
Job Types: Full-time, Permanent, Fresher
Pay: ?360,000.00 - ?500,000.00 per year
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Evening shift
Monday to Friday
Night shift
Rotational shift
US shift
Weekend availability
Supplemental Pay:
Commission pay
Performance bonus
Yearly bonus
Language:
English (Preferred)
Work Location: In person
Expected Start Date: 15/07/2025
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