Job Description

We are hiring Customer/Technical Support Executives for Chat || Voice || Blended Process in Pune.

Undergraduates with 6 months of international experience.

Salary upto 5 LPA

Rotational (18 Hours US work window, 6:00 PM IST - 09:30 AM IST), 5 days a week

Skills & Competency Requirement


Excellentcommunicationskills,writtenandverbal
Listeningskills-beingattentive,patientandlisteningwithoutinterrupting
Objectionhandlingskills-Abilitytothinkofpossiblealternativesforasituationandanticipate potential obstacles
Beingpersuasiveanddiligent
AchievementOrientation.Takesresponsibilityandstaysfocusedonself-performance
Abilitytoworkwithinateamandbuildingrelationship-withcustomersandteammembers
Listensandrespondsappropriatelytootherteammembers'ideas
ProblemSolvingSkills.Buildalogicalapproachtoaddressproblems.
Basiclevelsofcomputerproficiency
WorkingknowledgeofMSOfficeapplicationslikeWord&Excel
ExperienceofworkinginlivechatprocessesorcustomerservicesorTelecomsindustry (Mandatory)
ExperiencewithUpselling/ProactiveSalesonlivechat(Mandatory)
Job Types: Full-time, Permanent, Fresher

Pay: ₹360,000.00 - ₹500,000.00 per year

Benefits:

Health insurance Provident Fund
Schedule:

Day shift Evening shift Monday to Friday Night shift Rotational shift US shift Weekend availability
Supplemental Pay:

Commission pay Performance bonus Yearly bonus
Language:

English (Preferred)
Work Location: In person

Expected Start Date: 15/07/2025