- Good Communication & Interpersonal Skills. - Good in Negotiation and Objection handling abilities. - Good at thought process and sales knowledge - Candidate should be good in calculations. Telecaller - BPO- Make outbound calls- Explain products/services- Handle customer queries- Maintain call logs- Good communication skills- Basic computer knowledge2. Customer Support - Voice Process- Attend inbound calls- Resolve customer issues- Provide product info- Log complaints- Fluent in English/HindiRotational shifts3. Chat/Email Support - Non-Voice- Handle customer chats/emails- Provide timely responses- Maintain accuracy- Typing speed required- Good written English- Basic system knowledge (ref:updazz.com)
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