Job Description

Fraud Risk Management (FRM) | Customer Support - Voice Process

Location: [Specify City/Office Location]

Job Type: Full-Time | Work From Office

Eligibility Criteria:

Qualification: Any Graduate Experience: Fresher or Experienced candidates can apply

Language Requirement:

Fluent English and Hindi (mandatory) Versant Level 4

Work Details:

Work Mode: Work From Office Working Days: 6 days a week

Shift Timings:

Females: 8:00 AM - 8:00 PM Males: 8:00 AM - 12:00 AM Week Off: Rotational

Compensation & Benefits:

For Freshers:

CTC: ₹22,500/- per month Take Home: ₹17,500/- per month

For Experienced Candidates:

CTC: Up to ₹23,500/- per month Take Home: Up to ₹18,500/- per month

Additional Benefits:

Quarterly Bonus: ₹4,215/-

Key Responsibilities:

Handle customer interactions via voice support to identify and resolve potential fraudulent activities. Provide accurate and efficient solutions while ensuring excellent customer experience. Maintain detailed records of interactions and follow company protocols for fraud prevention. Work closely with the team to ensure risk control and compliance with Flipkart process
Job Types: Full-time, Permanent

Pay: ₹17,000.00 - ₹23,500.00 per month

Benefits:

Provident Fund
Work Location: In person

Speak with the employer

+91 6370721310