Job Description

Key Responsibilities:

Handle and respond to customer queries through email and other communication channels. Provide estimated time of arrival (ETA) updates to customers and ensure timely communication. Follow up with vendors and ensure timely closure of Purchase Orders (POs). Offer post-sales support to customers, including addressing concerns and ensuring satisfaction. Convert incoming sales enquiries into confirmed purchase orders. Assist in vendor registration processes on a monthly basis. Generate and process Sales Orders (SOs), Delivery Challans (DCs), and Invoices. Conduct regular follow-ups with customers to ensure timely order execution and service feedback. Ensure timely and accurate documentation and communication using Zoho CRM and internal systems.

Requirements:

Experience with Tally software must Good communication skills Basic understanding of accounts and billing process Minimum 3-5 years of relevant work experience
Contact: 9790994424 / hr.bombaytools@gmail.com

Job Types: Full-time, Permanent

Pay: ?24,000.00 - ?28,000.00 per month

Benefits:

Provident Fund
Work Location: In person