Supervise and support customer support staff.
Handle customer queries and complaints when staff as and when required.
Prepare and maintain daily/weekly reports on customer data.
Act as a communication bridge between the support staff and the director
Maintain service quality and ensure smooth escalation handling.
On site role
Job Type: Full-time
Pay: Up to ₹20,000.00 per month
Benefits:
Health insurance
Paid time off
Application Question(s):
Current monthly salary?
Work Location: In person
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