Customer Support Specialist(female Candidate)

Year    Remote, IN, India

Job Description

Big Drops Marketing Group

is a leading

performance Ad network

with offices in the

UAE, India, and the U.S.

We specialize in promoting a wide range of offers across multiple channels, with a primary focus on

email marketing

. Our mission is to deliver high-quality traffic and measurable results for our clients, driving customer engagement and conversions through targeted campaigns.

Our expertise extends beyond email marketing into

display advertising

,

social media

, and

native ads

, allowing us to provide comprehensive digital marketing solutions.

Currently we are looking for

Customer Support Specialist

who is responsible for building and maintaining strong relationships with

our current client



Experience: 1-7 Years



Location: Remote



Key Responsibilities:



Build and maintain strong relationships with

Publishers

Maintain and nurture relationships with existing

Affiliate manager

, ensuring their satisfaction and long-term success. Assist in the onboarding process of new

Publisher

, ensuring a smooth integration into the company's network Collaborate with

Publisher

, to understand their goals and tailor campaigns that meet their objectives. Assist in the onboarding process of new

Publisher

, ensuring a smooth integration into the company's network.

Qualifications & Experience:



MBA in Marketing is preferable or bachelors degree with proven track experience 1-7 years of experience customer support Proven ability to build and manage client relationships. Excellent communication, presentation, and negotiation skills Self-motivated, target-driven, and able to work independently
Interested candidate can send resume at monika@bigdropsmarketing.com

Job Type: Full-time

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

Paid sick time Paid time off Work from home
Application Question(s):

How Much Experience Do You Have In Customer Support? what's your current CTC? What's Your Excepted CTC?
Work Location: Remote

Speak with the employer


+91 9970855562

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Job Detail

  • Job Id
    JD4282096
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Remote, IN, India
  • Education
    Not mentioned
  • Experience
    Year