Job Description

Key Responsibilities:

1. Community Relationship Management

Build and maintain strong relationships with all Trader's Den members, weekly discussion attendees, and monthly event participants. Actively call, follow up, and invite members to upcoming Hub sessions and events. Engage regularly through WhatsApp, calls, and in-person touchpoints to ensure members feel valued and connected. Collect and compile referrals from satisfied members and coordinate follow-ups.

2. Member Engagement & Retention

Create personalized follow-up and onboarding experiences for new attendees. Encourage drop-off users to re-engage through calls, special invites, or offers. Conduct periodic feedback calls and surveys to improve the overall experience.

3. Operational Execution

Take end-to-end responsibility for weekly Saturday meetups and monthly event coordination - including member invites, RSVPs, attendance tracking, setup assistance, and backend logistics. Coordinate with internal teams (admin, support, content, marketing) to ensure event success. Ensure timely execution of refreshments, seating, materials, and tech setup for all sessions. Maintain a StockEdge Hub Calendar with session plans, user RSVP status, and post-event feedback.

4.Sales Collaboration

Provide feedback to sales team based on user interest or objections from events and interactions. Help the sales team with warm leads generated from regular events or referrals.

5. Enrollment & Growth of Trader's Den

Actively promote Trader's Den Membership to engaged users and event attendees. Explain the benefits, pricing, and value proposition of being part of the Trader's Den to walk-ins and repeat visitors. Convert active leads into members through follow-up, demos, and relationship building.

Skills Required:

Excellent verbal and written

communication (English, Hindi, Bengali)

Strong interpersonal and relationship-building abilities Confident in

telecalling

and

in-person client interactions

Comfortable using Excel, WhatsApp Business, and CRM tools Highly

organized

,

proactive

, and

goal-oriented

Passion or basic knowledge of

stock markets

is a bonus
Job Types: Full-time, Permanent

Pay: ?17,000.00 - ?23,000.00 per month

Benefits:

Health insurance Leave encashment Provident Fund
Schedule:

Day shift
Work Location: In person