Handle customer complaints provide appropriate solutions and alternatives within the
time limits; follow up to ensure resolution.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts.
Manage large inbound calls.
Provide accurate, valid and complete information by using the right methods/tools.
Follow communication procedures, guidelines and policies.
Take an extra mile to engage customers.
Strong phone contact handling skills and active listening.
Ability to multitask, prioritizes, and manages time effectively.
Customer orientation and ability to adapt/respond to different types of characters.
Proven customer support experience is an added advantage.
Interested candidates can contact
HR - 7200585293 (Blessy Charles)
Job Types: Full-time, Permanent, Fresher
Pay: ?14,000.00 - ?20,000.00 per month
Benefits:
Provident Fund
Schedule:
Day shift
Rotational shift
Supplemental Pay:
Yearly bonus
Application Question(s):
What are all the languages you know to speak?
Are you an Immediate Joiner?
Work Location: In person
Speak with the employer
+91 7200585293
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