Handle inbound calls related to medical appointments, billing queries, claims, and insurance verification.
Provide accurate information and assistance with empathy and professionalism.
Resolve patient/insurance queries while ensuring compliance with US healthcare standards.
Document case details properly and escalate critical issues as needed.
Requirements:
HSC / Graduate with
minimum 1 year of BPO Voice Process experience
.
Excellent English communication skills (mandatory).
Prior experience in healthcare/insurance/claims process will be an added advantage.
Comfortable with
US Night Shifts (Rotational)
.
Strong listening, problem-solving, and documentation skills.
Salary & Benefits:
Salary:
Up to ₹35,000 in-hand
+ Incentives.
Transport facility available.
5 Days Working (Rotational Shifts & Offs).
Career growth opportunities in the Healthcare domain.
Email : Gracecareers02@gmail.com
Mobile No : 7304570204 (Suraj) / 7715882251 (Jay)
Job Types: Full-time, Permanent, Fresher
Pay: Up to ₹35,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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