Job Description

Job Title:

Customer Relationship Executive

Location:

Vaishali Nagar, Jaipur

Job Type:

Full-time

Experience:

1-3 years preferred

Industry:

Management

Salary:

Competitive, based on experience

Job Summary:

We are seeking a dynamic and customer-focused

Customer Relationship Executive

to join our team in Vaishali Nagar, Jaipur. The ideal candidate will act as a bridge between the company and its customers, ensuring customer satisfaction, managing client accounts, and delivering outstanding service across all touchpoints.

Key Responsibilities:

Serve as the primary point of contact for customers. Handle incoming calls, messages, and customer inquiries professionally. Resolve customer issues and complaints with efficiency and empathy. Build and maintain long-term relationships with clients. Update and manage customer information in the CRM system. Follow up on leads and coordinate with the sales or service team as needed. Collect feedback and identify areas for improvement in the customer experience. Prepare regular reports on customer interactions and satisfaction levels.

Key Requirements:

Bachelor's degree in any discipline (Business, Marketing preferred). 1-3 years of experience in customer service or relationship management. Excellent communication skills in English and Hindi. Strong interpersonal and problem-solving abilities. Proficiency in MS Office and CRM tools. Ability to multitask and handle pressure with professionalism.

Benefits:

Competitive salary and incentives Supportive work environment Opportunities for career growth Performance bonuses Training and development sessions

How to Apply:

Interested candidates can send their CV to 9251454123

Job Type: Full-time

Pay: ?13,297.44 - ?36,294.87 per month

Benefits:

Cell phone reimbursement Flexible schedule
Work Location: In person

Speak with the employer

+91 9251454123