(Mandatory Experience in International Retention Process
)
Manage inbound and outbound customer calls in a timely manner.
Ability to understand the customers needs and articulate a solution.
Research every issue and provide solutions to them.
Ability to explain features and benefits without using scripts.
Build strong relationships with customers.
Meet qualitative and quantitative targets.
Work in brick and mortar call centre.
Requirement:
Previous experience in a call centre customer support, sales and or retention Previous experience with US market.
Strong phone and verbal communication skills.
Excellent listener and time management skills , Accent Neutral.
Additional Advantage Understanding of USA Credit Bureau, Credit Report and Credit Score culture.
Schedule
:
Night shift & US shift
Supplemental Pay
:
Overtime pay
Yearly bonus
Note - Interested candidates can share me their updated CV at
megha.basantani@samvadsocial.com
Job Type: Full-time
Pay: ₹35,000.00 - ₹45,000.00 per month
Benefits:
Health insurance
Paid sick time
Provident Fund
Work Location: In person
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