Job Description

As a Customer Care Specialist, you'll be the main contact for our customers. You'll make sure they have a good and easy experience. Your main goal will be to build excellent relationships with customers and help both them and our management team.

Be the first person customers talk to. Answer their questions politely and clearly by phone, email, or sometimes in person. Work hard to create and keep strong, positive connections with customers so they stay happy and loyal. Nicely handle customer worries, offer solutions, and ask for help when needed. Always be polite and helpful. Help your managers with different office tasks. This might include setting up meetings, organizing information, and writing messages. Keep customer conversations and other important details neat and organized. Speak and write clearly and politely to both customers and our team.
Skill set

You must be naturally polite, respectful, and helpful. You can speak and write very well. You're very organized, pay close attention to details, and can handle many tasks well. Good at Solving Problems You work well with others in the team and with managers. You're keen to see what's needed and offer your help. Knowledge of Basic Computer Programs like MS Word, Excel and email.
Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Paid sick time Paid time off
Schedule:

Evening shift
Supplemental Pay:

Performance bonus Yearly bonus
Application Question(s):

Do you have your own laptop? Are you comfortable working from our JP Nagar Office Are you open to travel (domestic and international) for business meetings? Do you have a passport
Work Location: In person