Customer Support Specialist Job in Ganesh Stock Invest Pvt. Ltd.

Customer Support Specialist

Year DL, IN, India

Ganesh Stock Invest Pvt. Ltd.

12 Current Jobs Openings

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Job Description

Must having atleast 5Year of Customer support in share Broking Industry.

Key Responsibilities

Act as the

single point of contact for clients

for all service-related queries. Address and resolve

client queries and grievances

, ensuring proper closure. Coordinate internally with

trading, accounts, KYC, research, and other departments

for query resolution. Provide clients with

FL ledgers, holdings statements, contact notes, and other required reports

. Manage

online and offline account opening processes

KYC

Account Activation, non Activation

new product updates

and service information with clients. Fix and coordinate

client meetings

with internal teams.

Skills & Competencies

Strong

communication and interpersonal skills

Excellent

client handling and problem-solving ability

Good coordination and follow-up skills Proficiency in

MS Excel and basic software tools

Ability to handle multiple tasks and meet deadlines
*

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Cell phone reimbursement Flexible schedule Internet reimbursement Leave encashment Paid sick time Paid time off
Work Location: In person

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Job Detail

Job Id

JD5079302
Industry

Not mentioned
Total Positions

1
Job Type:

Full Time
Salary:

Not mentioned
Employment Status

Permanent
Job Location

DL, IN, India
Education

Not mentioned
Experience

Year

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