through calls, chats, or emails in a polite and timely manner.
Troubleshoot problems
by understanding the customer's concern and offering step-by-step help or solutions.
Provide accurate product or service information
to guide customers and prevent confusion.
Document conversations and updates
in the system so there's a clear record of what was discussed or resolved.
Follow up with customers
to make sure their issue is fully resolved and they're satisfied with the support
Qualifications Required::
- Must be a graduate with no backlogs
- Must have fluent communication skills in English
- Good in problem solving & decision making
- Should be comfortable in working with rotational shifts
- Should be an immediate joiner
Job Types: Full-time, Permanent, Fresher
Pay: Up to ₹25,000.00 per month
Benefits:
Health insurance
Paid sick time
Paid time off
* Provident Fund
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