Job Description

Job Title:

Customer Support

Experience:

0-3 Years

Location:

Sonipat, Haryana

Company:

Manohar Filaments

About Us:

Manohar Filaments is a leading manufacturer and exporter in the packaging and textile sector, committed to delivering innovative and quality solutions to our global clientele. We value teamwork, professionalism, and customer satisfaction.

:

We are looking for a dynamic and confident

Customer Support

to join our team. The ideal candidate should possess excellent communication skills and a customer-first mindset. Freshers with the right attitude are welcome to apply.

Key Responsibilities:

Handle customer inquiries via phone, email, and chat professionally and efficiently Provide accurate product and order information Resolve customer issues and complaints with a problem-solving approach Coordinate with internal departments (sales, production, logistics) to ensure customer satisfaction Maintain customer records and prepare regular reports Ensure timely follow-ups and feedback collection

Requirements:

0-3 years of experience in customer service or support Excellent verbal and written communication skills in English and Hindi Confident, courteous, and positive attitude Ability to multitask and work under pressure Basic knowledge of MS Office (Excel, Word, Outlook) Bachelor's degree preferred but not mandatory

What We Offer:

A supportive and collaborative work environment Opportunities for learning and career growth Competitive salary based on experience Exposure to industry best practices in customer relations

Job Type:

Full-time

Location:

On-site, Sonipat, Haryana

Job Types: Full-time, Permanent

Pay: Up to ?28,000.00 per month

Benefits:

Paid sick time
Schedule:

Day shift
Supplemental Pay:

Yearly bonus
Work Location: In person