Handle customer queries through calls, chats, or emails with professionalism and empathy.
Provide accurate information, resolve issues, and ensure high-quality customer experience.
Identify customer needs and offer appropriate products/services through
upselling techniques
.
Maintain customer satisfaction by following standard processes and service guidelines.
Document interactions, feedback, and resolutions in CRM tools.
Ensure compliance with company policies and international quality standards.
Skills & Qualifications:
Bachelors in any stream
Strong communication skills in English (verbal & written).
Problem-solving attitude with customer-centric mindset.
Benefits:
Fixed salary + Unlimited Incentives
Send your CVs
Contact us - 9430049665
Email-kritika@infiniserveitsolutioninc.com
Job Types: Full-time, Permanent
Pay: ₹23,000.00 - ₹32,000.00 per month
Benefits:
Provident Fund
Education:
Bachelor's (Required)
Language:
English (Required)
Hindi (Preferred)
Work Location: In person
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