Job Description

Job Title

: Customer Support and Sales Associate Location: [Remote Or WFH and Also need to attend office once in a month]. Employment Type: Full-time Overview: - We are looking for a motivated and customer-focused individual to join our team as a Customer Support and Sales Associate. In this role, you will be responsible for handling customer inquiries, providing product information, resolving issues efficiently, and identifying opportunities to drive sales through relationship-building and effective communication.ResponsibilitiesRespond promptly to customer inquiries via phone, email, or chat. Provide accurate information about products, services, and promotions. Resolve customer complaints and ensure a positive customer experience.Identify customer needs and upsell or cross-sell relevant products or services. Maintain detailed records of customer interactions and transactions. Collaborate with the sales and marketing teams to achieve company targets. Follow up with customers to ensure satisfaction and encourage repeat business. Stay updated on product knowledge, company policies, and industry trends. Requirements - Bachelor's degree in Business Administration, Marketing, or a related field preferred. Previous experience in customer service, sales, or account management candidates will be preferred. Excellent communication and interpersonal skills. Strong problem-solving and multitasking abilities. Proficiency in CRM software and Microsoft Office Suite. A positive attitude and passion for delivering outstanding customer service. Benefits- Competitive salary and performance-based incentives. Health insurance and paid time off. Opportunities for career advancement and professional development.Supportive and collaborative work environment.
Job Types: Full-time, Fresher, Contractual / Temporary
Contract length: 12 months

Pay: ₹12,000.00 - ₹40,000.00 per month

Benefits:

Health insurance Internet reimbursement Life insurance
Work Location: Remote